Building Trust in Online Communities

Presented at ONA17
September 18, 2017
More from this event →

How can old and new media organizations build on their strengths to engender trust in the age of endless online soapboxing, media pluralism and fake news? What can they learn from each other?

The Economist, the Intercept and News Deeply all seek smart, globally curious people who want to be a part of a community based on information and analysis, but approach their communities in a variety of different ways.

We’ll discuss practical tips on comment policies, Facebook groups, UGC verification, community moderation and more.

This session is designed for:

  • reporters seeking different approaches to building an active user community while gaining their trust
  • both digital entrepreneurs and those at more traditional outlets; we’ll discuss how having a famous traditional media brand is a blessing and a curse, as well as how journalism startups can build their credibility in a time when it is easy for anybody to publish anything

  • Speakers

    Kim Bode
    Community Editor of Geopolitics, News Deeply
    Rubina Fillion
    Director of Audience Engagement, The Intercept
    Adam Smith
    Deputy Community Editor, The Economist
    Speaker Resources
    Session Audio
    Social Conversation

    Related Resources

    ONA17

    Newsworthy! The Results of the First Global Study on Newsroom Tech and Reception

    The International Center for Journalists (ICFJ) and the John S. and James L. Knight Foundation cordially invite you to a reception to reveal the groundbreaking findings of the...

    ONA17

    Fail Fest: Entrepreneur Edition

    • Rebekah Monson
    • Janine Warner

    The mantra from Silicon Valley is that failure is OK, as long as you do it fast and learn something. Our brave, seasoned experimenters offer a candid into the insights you can...

    Related Topics
    ONA17

    Under the Hood: Connecting Our Polarized Communities

    • Moderated by Katie Hawkins-Gaar

    Our Under the Hood sessions offer a deep dive into bold ideas led by newsrooms of all types. In this unconventional format, you’ll get lightning talks on five projects and...

    Related Topics