What We Really Mean When We Talk About Empathy and Analytics

Presented at ONA16
September 17, 2016
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The conversation around analytics has evolved way beyond simple click metrics; you could say it’s gotten meta. Experts from the Engaging News Project and the Chronicle of Higher Education will discuss what triggers the empathy of the audience, as well as how to consider keeping your community invested in the long run.

Speakers

Shannon McGregor
Research Associate
Scott Smallwood
Managing Editor
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