Customer Service

For the quickest response, send customer service requests to

This includes any e-commerce requests (receipts for orders, confirmation of event registration) and questions relating to membership status.

Funding Support, Leading Partnerships

Jane McDonnell
Executive Director
Online News Association
1111 North Capitol Street NE, Sixth Floor
Washington, DC 20002
Office: 646-290-7900

Operations, Accounting, Conference Logistics

Irving Washington
Deputy Director
Office: 202-503-9222

Annual Conference, Event Programming

Trevor Knoblich
Digital Director

Sponsorships, Partnerships, Sales

Jessica Strelitz
Senior Manager, Strategic Partnerships
Mobile: 571-212-1363

Communications, Events Training

Jennifer Mizgata
Senior Communications Manager
Mobile: 443-345-9818

Website, Membership

Jeremiah Patterson
Digital Manager
Office: 202-643-1662

Community, ONA Local

Meghan Murphy
Community Manager
Office: 202-656-3449