Austin is an experienced leader of digital media organizations and an expert on news products and technology. He co-founded Alley Interactive, a leading media technology and consulting firm, in 2010. Austin has led engagements with many news organizations, often moderating conversations about digital products between business and editorial stakeholders. From September 2017 through June 2018, Austin split his time between Alley and the Lenfest Institute for Journalism, where he was an Entrepreneur in Residence, researching new revenue models for local news.