Kaitlyn Wells is a staff writer at Wirecutter, where she spearheads content for their Pets and Carry verticals. She's a service journalist at her core and loves helping readers become more informed and safer consumers—from warning them of the dangers of essential oils for their pets to exposing the dirty little secrets of the all-inclusive vacation industry. She has a master's degree from Columbia University's Graduate School of Journalism and a bachelor's degree from The University of Texas at Austin. In a former life, she was the assistant director of admissions and audience engagement at Columbia University's School of International and Public Affairs. In her free time, she likes writing reviews about diverse kids books and volunteering at her local animal shelter.